Terms & Conditions

Last Updated: May 24, 2025

These Terms and Conditions (“Terms”) govern your use of aozstore.com (the “Website”) operated by AOZ Ventures, a Delaware corporation (“we”, “us”, or “our”). By accessing or using our Website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Website.

We reserve the right to modify these Terms at any time. Changes will be posted on our Website with an updated “Last Updated” date. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

2. Account Registration

Account Requirement

A user account is required to make purchases on our Website. You must provide accurate, current, and complete information during registration and maintain the accuracy of your account information.

Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring you meet the minimum age requirement (18 years or legal age in your jurisdiction)

Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

3. Products and Services

Current Offerings

AOZ Store currently offers products from AOZ Parts and AOZ Marine Sports brands. All product descriptions, specifications, and availability are subject to change without notice.

Future Marketplace

We reserve the right to expand our platform to include third-party sellers and additional product categories. Such expansion will be governed by these Terms and any additional marketplace-specific terms.

Product Information

While we strive for accuracy, we do not warrant that product descriptions, specifications, or other content on our Website is complete, reliable, current, or error-free. We reserve the right to correct errors and update information at any time.

4. Pricing and Payments

Pricing

All prices are displayed in US Dollars and are subject to change without notice. Promotional pricing, discounts, and special offers may be applied and are subject to specific terms and conditions.

Pre-Orders

We accept pre-orders for select products. Pre-order terms, including payment schedules, delivery estimates, and cancellation policies, will be clearly specified at the time of order.

Payment Processing

We accept various payment methods as displayed during checkout. Payment processing is handled by third-party payment processors, and you agree to their terms of service. Full payment is required before order processing unless otherwise specified for pre-orders.

Tax Responsibility

Customers are responsible for all applicable taxes, duties, and fees associated with their orders, including but not limited to sales tax, customs duties, and import fees.

5. User Content and Communications

Reviews and Feedback

You may submit product reviews, ratings, and feedback. By submitting content, you grant us a non-exclusive, royalty-free, perpetual license to use, display, and distribute your content for business purposes.

Communication Features

Our Website may include messaging features for customer service communications. All communications must comply with applicable laws and our community standards.

Content Standards

User-generated content must not:

  • Contain false, misleading, or defamatory information
  • Violate intellectual property rights
  • Include spam, commercial solicitations, or promotional content
  • Contain offensive, discriminatory, or harmful material

6. Intellectual Property

Our Rights

All content on our Website, including but not limited to text, graphics, logos, images, software, and design elements, is owned by AOZ Ventures or our licensors and is protected by intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes in accordance with these Terms.

Restrictions

You may not:

  • Copy, modify, distribute, or create derivative works of our content
  • Use our trademarks, logos, or brand names without permission
  • Reverse engineer, decompile, or disassemble any software or systems
  • Use automated systems to access or collect information from our Website

7. Prohibited Uses

You agree not to use our Website for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include but are not limited to:

  • Violating any applicable laws or regulations
  • Impersonating others or providing false information
  • Transmitting viruses, malware, or other harmful code
  • Attempting to gain unauthorized access to our systems
  • Interfering with other users’ enjoyment of our services
  • Using our Website for commercial purposes without authorization
  • Engaging in fraudulent activities or money laundering

8. Limitation of Liability

Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE THAT GAVE RISE TO THE CLAIM, PLUS ACTUAL SHIPPING COSTS PAID BY YOU.

Excluded Damages

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR PERSONAL INJURY, REGARDLESS OF THE THEORY OF LIABILITY.

Service Availability

We do not guarantee that our Website will be available at all times or free from errors, viruses, or other harmful components. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

Third-Party Content

We are not responsible for the content, accuracy, or availability of third-party websites, services, or products referenced on our Website.

9. Returns and Refunds

Our return and refund policies are governed by our separate Return & Refund Policy, which is incorporated into these Terms by reference. Please review our Return & Refund Policy for detailed information about your rights and our procedures.

10. Dispute Resolution

Arbitration Agreement

Any dispute, claim, or controversy arising from or relating to these Terms or your use of our Website shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

Arbitration Process

  • Arbitration will be conducted by a single arbitrator
  • The arbitration will take place in Delaware or via remote proceedings
  • Each party will bear their own costs and fees
  • The arbitrator’s decision will be final and enforceable in any court of competent jurisdiction

Exceptions

This arbitration agreement does not apply to:

  • Claims that may be brought in small claims court
  • Disputes related to intellectual property rights
  • Requests for injunctive or equitable relief

Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. For matters not subject to arbitration, the exclusive jurisdiction for any legal proceedings shall be the state and federal courts located in Delaware.

International Users

Customers outside the United States may have additional rights under their local laws. Where local law provides greater consumer protection than these Terms, the stronger protection shall apply.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our Privacy Policy for details about these rights.

International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

13. Termination

Termination by You

You may terminate your account at any time by contacting us at sales@aozstore.com. Termination does not relieve you of any obligations incurred prior to termination.

Termination by Us

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.

Effect of Termination

Upon termination:

  • Your right to use our Website ceases immediately
  • We may delete your account and associated data
  • Provisions regarding liability limitations, dispute resolution, and intellectual property survive termination

14. General Provisions

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and AOZ Ventures regarding your use of our Website.

Assignment

We may assign or transfer these Terms and any rights or obligations hereunder without your consent. You may not assign these Terms without our prior written consent.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.

Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

15. Contact Information

For questions about these Terms and Conditions, please contact us at:

AOZ Ventures

These Terms and Conditions are effective as of the date listed above and supersede all previous terms and conditions.